design+strategies

2019 – ongoing

BOSD – Basics Of Service Design

Introduce the new dynamics of digital services to meet the needs of users and unlock business potential.

Introduction

The project is part of the journey the company is taking to include design in its routine. The aim is to enable various corporate stakeholders to understand the value that design can assume and the benefits it can bring in terms of business.

REsearch area

• Design in Organization

Topic

• Design Thinking
• Service Design
• Envisioning

NTT 1

D+S People

Others

Venanzio Arquilla

Main objective

The aim is to provide advanced theoretical and practical knowledge about design thinking and User Experience Design in its historical evolution. Moreover, participants learn and share good practices for the management and evaluation of the impact of design on projects of technological and digital innovation (Strategic Design, Design Management, Service Design). The contents are developed to push businesses to start innovating, creating and measuring new digital strategies.

Main activities

The course is a mix of theoretical lectures, group exercises and the development of a project with a real client. Each key topic of the course is delivered through theoretical lectures and explored in depth with additional literature resources. Subsequently, the participants must concretely apply what they have learn in small groups.

partners